PRIVACY POLICY Operations Advisors A, LLC — Effective Date: April 26, 2026

Your Privacy Matters to Us

This Privacy Policy describes how Operations Advisors A, LLC, doing business as Anthony Restoration ("Company," "we," "us," or "our"), collects, uses, stores, and discloses information when you use our website, contact us, or engage our services. By accessing our website or communicating with us, you agree to the practices described in this Policy.

We are a small, locally operated restoration company. We do not engage in mass digital marketing programs, and we handle your information with the care and discretion of a business built on trust and community relationships.

If you have questions about this Policy, please contact us using the information provided at the end of this document.

1. INFORMATION WE COLLECT

Information You Provide Directly

We collect information you voluntarily provide when you submit a contact or estimate request form on our website, call or email us to inquire about our services, opt in to receive text messages (SMS) from us, enter into a service agreement with us, or correspond with us by phone, email, or text. This information may include your name, mailing address, email address, phone number, property address, insurance information, and details about the damage or restoration services you need.

Information Collected Automatically

When you visit our website, our hosting provider and standard web technologies may automatically collect certain technical information, including your IP address and general geographic location, browser type and version, pages viewed and time spent on pages, the referring website or search query that brought you to our site, and device type. This information is collected in server logs and, if applicable, through cookies or similar technologies. We do not use this data to build advertising profiles or track you across other websites.

Cookies

Our website may use cookies to improve site functionality and understand how visitors use our site. You may configure your browser to refuse cookies. Disabling cookies may affect some functionality of our website. We do not use cookies to serve targeted advertising.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to provide and manage services, communicate with you regarding your project, send SMS messages where you have explicitly opted in, maintain business records as required for accounting and legal compliance, improve our services, and comply with legal obligations. We do not sell your personal information and do not use your information to serve you third-party advertising.

3. SMS & TEXT MESSAGE COMMUNICATIONS

IMPORTANT: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent are excluded from any information-sharing arrangements — this information will not be shared with any third parties under any circumstances.

Opt-In

We may offer you the option to receive text messages (SMS) for service-related communications such as appointment confirmations, scheduling updates, and project status messages. By providing your mobile number and opting in, you consent to receive texts from us. Consent is never required as a condition of receiving our services.

Standard Disclosures

Message and data rates may apply. Message frequency varies by project status. Text STOP at any time to opt out — you will receive one confirmation and no further messages. Text HELP for assistance, or contact us at info@anthonyrestoration.com or 703-454-5425.

How We Handle SMS Data

Your mobile number and SMS opt-in consent records are not shared with third-party marketing firms, data brokers, or advertisers. This data is not used to build advertising profiles and is not transferred to affiliates or partners. Sharing with subcontractors who directly support your service delivery — such as scheduling systems or customer service providers acting on our behalf — is permitted to the extent necessary to fulfill your service.

4. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

Service subcontractors who assist in delivering restoration services are authorized to use your information only to perform services on our behalf. With your knowledge or authorization, we may share relevant information with your insurance company or adjuster. We may disclose information when required by law or valid legal process. In the event of a business transfer or sale, your information may transfer as part of that transaction.

We do not sell your personal information, share it with third parties for their marketing purposes, or share SMS opt-in data or consent records with any third party.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, generally a minimum of three to seven years following completion of services, depending on the nature of the record and applicable legal requirements. SMS opt-in and opt-out records are retained as required under applicable telecommunications regulations.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of electronic storage is completely secure. If you believe your interaction with us is no longer secure, please contact us immediately. In the event of a data breach creating a real risk of harm, we will notify you as required by Virginia law.

7. YOUR RIGHTS & CHOICES

You may request access to the personal information we hold about you and ask us to correct inaccurate information. You may request deletion of your personal information, subject to legal retention requirements. You may opt out of SMS by texting STOP, opt out of email by replying "Unsubscribe," or inform us verbally or in writing to stop phone contact.

Virginia Residents: Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to confirm whether we process your personal data, access a copy, correct inaccuracies, request deletion, and opt out of certain processing. We will respond to verifiable requests within 45 days as required by law.

To submit a request, contact us at info@anthonyrestoration.com or 703-454-5425.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN'S PRIVACY

Our website and services are directed to adults and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child, please contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services following any changes constitutes acceptance of the revised Policy.



11. CONTACT US

Operations Advisors A, LLC dba Anthony Restoration 7918 Culloden Crest Ln, Gainesville, VA 20155 Phone: 703-454-5425 Email: info@anthonyrestoration.com Website: anthonyrestoration.com

© 2026 Operations Advisors A, LLC. All rights reserved.